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17

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Frontend – Agents

11

Tickets lists and sorting
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Client info
Prevent auto close
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Staff notes
Signatures
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Frontend – Clients

5

Tickets list and sorting options
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Single ticket view and options

Frontend

4

User preferences
Attachments
Focus mode
Private ticket notes

Awedesk
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Configuration

Agents
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Cron
Debugging
Departments
Email Piping
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General
Installation & initial setup
Integrations
License
Mailqueue
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Notes
On behalf
Performance
Signatures

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