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  • How to Add a Help Desk to WordPress Without Complicating Your Site

    How to Add a Help Desk to WordPress Without Complicating Your Site

    If your website is growing, support requests usually grow with it. What starts as a few contact form emails can quickly turn into a messy…

  • New Release: Awedesk 1.9.1

    New Release: Awedesk 1.9.1

    Organize your tickets and clients better with custom Labels

  • New Release: Awedesk 1.9.0

    New Release: Awedesk 1.9.0

    Introducing the Rich Text Editor in the “new ticket” screen and numerous other improvements.

  • New Release: Awedesk 1.8.0

    New Release: Awedesk 1.8.0

    Awedesk 1.8.0 is out, introducing Rich Text Editor in Replies, dark mode & configurable colors, new ticket controls and Awedesk App push notifications (requires in-app…

  • New Release: Awedesk 1.7.0

    New Release: Awedesk 1.7.0

    Awedesk 1.7.0 is Here – Dark Mode, More Customization, and a Mobile App! We’re excited to announce the release of Awedesk 1.7.0, packed with powerful…

  • New Release: Awedesk 1.6.0

    New Release: Awedesk 1.6.0

    Awedesk 1.6.0 just got released. It’s the most exciting release we’ve had so far.

  • The Lost Art of Patience in a Hyper-Connected World
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    The Lost Art of Patience in a Hyper-Connected World

    In today’s fast-paced world, patience seems to be a virtue that’s quickly fading into obscurity. Once considered a hallmark of wisdom and maturity, patience is…

  • New Release: Awedesk 1.5.2

    New Release: Awedesk 1.5.2

    Front-end signature editing, mobile app custom tab order & new “History” tab. What’s new? Editing Signatures Awedesk no longer requires access to the back-end WordPress…

  • New Release: Awedesk 1.5.0

    New Release: Awedesk 1.5.0

    The Awedesk mobile app is here! Introducing Forward To Department. What’s new? Native Mobile App The Awedesk mobile app has been released for the Apple…