Further interface & usability improvements.

What’s new?

Interface & Usability

We have added a hint letting you know if a Private Note was filled without the need to expand it.

A reported issue was fixed where long periods of user inactivity would lead to session and/or security tokens expiration, resulting in unexpected behavior.

If the user has no “display name” field, Awedesk will generate one based on their information, to be able to properly address them in email notifications.

Read more

  • Changelog – a complete list of changes.
  • Documentation – learn all the features, options & configuration.
  • Contact us – any questions or suggestions? We are happy to help!