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A New Horizon in Customer Support Solutions
In the ever-evolving landscape of customer support software, a new player has emerged to redefine…
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New Release: Awedesk 1.3.2
Major improvements to the “On Behalf” feature. What’s new? On Behalf: Client creation Creating Clients…
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New Release: Awedesk 1.3.1
Basic implementation of the “On Behalf” feature, with more to come soon. What’s new? Staff…
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New Release: Awedesk 1.3.0
Quality of Life release bringing you a few new features but most importantly improvements and…
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New Release: Awedesk 1.2.0
WooCommerce integration brings clients’ tickets into their Woo profiles and an agent-only list of clients’…
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New Release: Awedesk 1.1.0
Introducing new ways to securely and/or secretly share information between your Staff members and Staff…
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New Release: Awedesk 1.0.6
Reordering departments, better flow automation & minor interface improvements. What’s new? Reordering departments Administrators can…
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New Release: Awedesk 1.0.5
Introducing agent signatures, attachment information in email notifications, and many usability improvements. What’s new? Agent…
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New Release: Awedesk 1.0.4
Brand new rich text handling, improved email piping, and link detection. What’s new? Rich text…