Overview
This Fair Usage Policy (“Policy”) is designed to ensure the fair and reasonable use of the services provided by awedesk (“Company”). This Policy applies to all users of Company’s software, including but not limited to those accessing and utilizing the platform (“Service”). By using the Company’s Service, users agree to comply with this Fair Usage Policy.
Acceptable Us
Users are expected to use the Service responsibly and in compliance with all applicable laws and regulations. The Company’s Service is intended for legitimate business purposes.
Prohibited Activities
The following activities are strictly prohibited and may result in the suspension or termination of access to the Service:
- Abuse of Resources: Users shall not engage in activities that excessively consume the Company’s resources, impairing the performance or availability of the Service for other users.
- Unauthorized Access: Users must not attempt to gain unauthorized access to any part of the Service, including attempting to bypass any security mechanisms.
- Malicious Use: Users must not use the Service for any malicious, fraudulent, or illegal activities, including but not limited to hacking, distribution of malware, or any other form of cyber-attacks.
- Violations of Privacy: Users must respect the privacy of others and not engage in any activities that infringe upon the privacy rights of individuals.
- Bulk Messaging: Sending unsolicited bulk messages, spam, or other forms of mass communication is strictly prohibited.
- Excessive API Calls: Excessive use of the API in a way that negatively impacts the performance of the Service for other users is not allowed.
Usage Limits
To ensure fair usage, the Company may impose reasonable limits on the use of its Service, including but not limited to the number of transactions, requests, or storage capacity. Users exceeding these limits may be subject to additional fees or restrictions.
Responsible Disk Space Usage
Users must exercise prudence in utilizing disk space. Excessive consumption of disk space, whether through the storage of large files, redundant data, or other means, is strictly prohibited. Users are expected to manage their data efficiently and promptly remove any unnecessary or outdated information. The Company reserves the right to monitor disk space usage and may take corrective action, including the removal of excess data or the imposition of additional fees, to maintain a fair and optimal experience for all users.
Email Sending Limits
Users are expected to adhere to reasonable email sending limits to prevent abuse and maintain the integrity of the Service. Sending a high volume of emails in a short period, engaging in spamming practices, or using the email feature in a manner that negatively impacts the deliverability for other users is strictly prohibited. Users must comply with anti-spam regulations and ensure that their email content is relevant and consensual. The Company reserves the right to monitor email sending activities and may enforce restrictions or take corrective measures, such as limiting sending privileges or suspension, in cases of non-compliance.
Enforcement
The Company reserves the right to monitor usage patterns and take appropriate action, including but not limited to suspension, termination, or modification of access to the Service, to enforce this Fair Usage Policy.
Limitation of Liability
The Service is provided “as is” without any guarantees or promises, either expressed or implied. The Company makes no warranties regarding the accuracy, reliability, availability, or suitability of the Service for any particular purpose. Users acknowledge that the use of the Service is at their own risk. The Company shall not be held responsible for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the Service, including but not limited to loss of data, profits, or business opportunities. Users are advised to take appropriate precautions, and the Company disclaims any responsibility for interruptions, errors, or security vulnerabilities that may occur during the use of the Service.
Changes to this Policy
We may change this Fair Usage Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
Contact Us: If you have any questions about this Policy, please contact us.