Awedesk App
All the bells & whistles of our platform can be easily accessed on mobile, any and all of your Agents can handle any issue on the go.
Work on the go
Facilitates remote working, allowing agents to provide support while on the move or working from home, which can increase job satisfaction and retention.
Available 24/7
Agents can access the system anytime, anywhere, providing flexibility and ensuring that customer issues can be addressed promptly, even outside of regular office hours.
Phones & Tablets
The app is compatible with a wide range of devices, including iPhones, iPads and Android* phones & tablets.
iPhone and Android*
Experience the power of customer support in the palm of your hand with Awedesk. No matter where you are, you can stay connected and manage your support tickets directly from your phone. Here’s what you can do:
Full Ticket Management:
- View ongoing support activities.
- Reply to client tickets.
- Assign, shuffle, and comment on tickets.
Anytime, Anywhere Access: Agents can access the system from anywhere, providing flexibility and ensuring prompt responses to customer issues, even outside regular office hours.
Awedesk offers the flexibility and responsiveness you need to maintain excellent customer support on the go.
iPad & Android* Tablets
Need a larger mobile view? Awedesk has you covered. Enjoy the full range of features on your iPad or Android* Tablet, providing a larger and more convenient interface for managing your customer support.
* Android version is coming soon
Get Started
Are you ready to step up?
Provide your clients and agents with the customer contact and support solution they deserve.
