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New Release: Awedesk 1.0.3
Easy Digital Downloads integration improvements. Unified email templates & more intuitive UI. What’s new? Easy Digital Downloads Domains assigned to client licenses are now clickable (requires EDD Software Licensing). We improved the math around order values and lifetime client purchase value. The ticket view now features a link to the backend user EDD profile –…
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New Release: Awedesk 1.0.2
Multiple improvements to link handling. General usability impovements. What’s new? In this release, we focused a lot on how links work everywhere in Awedesk. First of all, we ensured that every link can be right-clicked or middle-clicked to be opened in a new tab. This is especially important to agents who like to open things…
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New Release: Awedesk 1.0.1
Improved automation for statuses and assignees, better UI for attachments. What’s new? We added information about limits regarding the attachment sizes and types to the user interface. This way clients know what kinds and sizes of files they can use. Administrators can now be set as default assignees in departments. Previously this was possible only…