General

Appearance #

Here, you can enable “Powered by Awedesk”.


Accounts & Security #

Here, you can enable:

  • Login with a username – if enabled, users can login with their username or email. Otherwise, an email is required to log in.
  • Continue as guest – if enabled, the auto-registration flow will be available. Otherwise users must register before sending a ticket.
  • Forgot password link – if enabled, a link to the default WP “forgot password” page is displayed
  • Register link – if enabled, a link to the current WP registration page is displayed

Awedesk gives you an option to have a separate support page for clients and staff members. This can be handy if you prefer to use a different layouts, widgets, etc. for these two types of users, or in case you are using a third party profile integration like PeepSo, Woo etc.

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