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Configuration

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Frontend – Agents

11
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Frontend – Clients

5
  • Sending tickets as a guest
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Frontend

4
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User preferences

All users have access to a front-end preferences panel, where they can manage their account details (email, password, name) and other settings.

The email notifications preference allows them to completely disable any emails sent by Awedesk. Email sent by Awedesk also contain an “unsubscribe” link which will automatically disable this preference for the user.

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