Awedesk Blog
Keep an eye out for exclusive sales and promotions that can help you maximize your investment. We also share essential news, industry trends, and insightful tips to help you get the most out of our software.
Latest posts
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Shared Inbox vs Ticketing System: Which Is Better for WordPress Customer Support?
A shared inbox looks simple at first. Everyone can open…
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How to Centralize Support Requests from Multiple Channels in WordPress
Support requests from multiple channels can become difficult to manage…
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What to Look for in a WordPress Help Desk Plugin
Choosing a WordPress help desk plugin sounds simple until support…
All posts
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How to Add a Help Desk to WordPress Without Complicating Your Site
If your website is growing, support requests usually grow with it. What starts as a few contact form emails can quickly turn into a messy…
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New Release: Awedesk 1.9.1
Organize your tickets and clients better with custom Labels
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New Release: Awedesk 1.9.0
Introducing the Rich Text Editor in the “new ticket” screen and numerous other improvements.
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New Release: Awedesk 1.8.0
Awedesk 1.8.0 is out, introducing Rich Text Editor in Replies, dark mode & configurable colors, new ticket controls and Awedesk App push notifications (requires in-app…
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New Release: Awedesk 1.7.0
Awedesk 1.7.0 is Here – Dark Mode, More Customization, and a Mobile App! We’re excited to announce the release of Awedesk 1.7.0, packed with powerful…
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New Release: Awedesk 1.6.0
Awedesk 1.6.0 just got released. It’s the most exciting release we’ve had so far.
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The Lost Art of Patience in a Hyper-Connected World
In today’s fast-paced world, patience seems to be a virtue that’s quickly fading into obscurity. Once considered a hallmark of wisdom and maturity, patience is…
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New Release: Awedesk 1.5.2
Front-end signature editing, mobile app custom tab order & new “History” tab. What’s new? Editing Signatures Awedesk no longer requires access to the back-end WordPress…
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New Release: Awedesk 1.5.0
The Awedesk mobile app is here! Introducing Forward To Department. What’s new? Native Mobile App The Awedesk mobile app has been released for the Apple…