Awedesk Blog

Keep an eye out for exclusive sales and promotions that can help you maximize your investment. We also share essential news, industry trends, and insightful tips to help you get the most out of our software.

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  • The Lost Art of Patience in a Hyper-Connected World
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    The Lost Art of Patience in a Hyper-Connected World

    In today’s fast-paced world, patience seems to be a virtue that’s quickly fading into obscurity. Once considered a hallmark of wisdom and maturity, patience is…

  • New Release: Awedesk 1.5.2

    New Release: Awedesk 1.5.2

    Front-end signature editing, mobile app custom tab order & new “History” tab. What’s new? Editing Signatures Awedesk no longer requires access to the back-end WordPress…

  • New Release: Awedesk 1.5.0

    New Release: Awedesk 1.5.0

    The Awedesk mobile app is here! Introducing Forward To Department. What’s new? Native Mobile App The Awedesk mobile app has been released for the Apple…

  • New Release: Awedesk 1.4.0

    New Release: Awedesk 1.4.0

    Slack integration, saved tickets, mobile app beta and more. What’s new? Slack integration Slack is an amazing messaging app for teams used by hundreds of…

  • New Release: Awedesk 1.3.7

    New Release: Awedesk 1.3.7

    Quality of life release before something bigger comes out. What’s new? User preferences We added a simple User Preferences panel where they can change their…

  • New Release: Awedesk 1.3.6

    New Release: Awedesk 1.3.6

    Suggest related posts and articles from your own page, based on the Ticket title. What’s new? Suggest posts & articles when creating a Ticket To…

  • New Release: Awedesk 1.3.5

    New Release: Awedesk 1.3.5

    Improved guest flow & login screen What’s new? Continue as guest The administrator can now decide to disable the “continue as guest” feature which allows…

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    New Release: Awedesk 1.3.4

    Further interface & usability improvements. What’s new? Interface & Usability We have added a hint letting you know if a Private Note was filled without…

  • New Release: Awedesk 1.3.3

    New Release: Awedesk 1.3.3

    Better Trash process. General interface & usability improvements. What’s new? Trashing & Trashed Tickets We have added a “trash” button next to the status selector,…