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In today’s fast-paced world, patience seems to be a virtue…
Front-end signature editing, mobile app custom tab order & new…
The Awedesk mobile app is here! Introducing Forward To Department.…
Awedesk 1.6.0 just got released. It’s the most exciting release we’ve had so far.
In today’s fast-paced world, patience seems to be a virtue that’s quickly fading into obscurity. Once considered a hallmark of wisdom and maturity, patience is…
Front-end signature editing, mobile app custom tab order & new “History” tab. What’s new? Editing Signatures Awedesk no longer requires access to the back-end WordPress…
The Awedesk mobile app is here! Introducing Forward To Department. What’s new? Native Mobile App The Awedesk mobile app has been released for the Apple…
Slack integration, saved tickets, mobile app beta and more. What’s new? Slack integration Slack is an amazing messaging app for teams used by hundreds of…
Quality of life release before something bigger comes out. What’s new? User preferences We added a simple User Preferences panel where they can change their…
Suggest related posts and articles from your own page, based on the Ticket title. What’s new? Suggest posts & articles when creating a Ticket To…
Improved guest flow & login screen What’s new? Continue as guest The administrator can now decide to disable the “continue as guest” feature which allows…
Further interface & usability improvements. What’s new? Interface & Usability We have added a hint letting you know if a Private Note was filled without…