Awedesk Blog

Keep an eye out for exclusive sales and promotions that can help you maximize your investment. We also share essential news, industry trends, and insightful tips to help you get the most out of our software.

Blog
Customer Service
Employee Center
Sales
Product Updates

Latest posts

All posts

  • New Release: Awedesk 1.9.0

    New Release: Awedesk 1.9.0

    Introducing the Rich Text Editor in the “new ticket” screen and numerous other improvements.

  • New Release: Awedesk 1.8.0

    New Release: Awedesk 1.8.0

    Awedesk 1.8.0 is out, introducing Rich Text Editor in Replies, dark mode & configurable colors, new ticket controls and Awedesk App push notifications (requires in-app…

  • New Release: Awedesk 1.7.0

    New Release: Awedesk 1.7.0

    Awedesk 1.7.0 is Here – Dark Mode, More Customization, and a Mobile App! We’re excited to announce the release of Awedesk 1.7.0, packed with powerful…

  • New Release: Awedesk 1.6.0

    New Release: Awedesk 1.6.0

    Awedesk 1.6.0 just got released. It’s the most exciting release we’ve had so far.

  • The Lost Art of Patience in a Hyper-Connected World
    ,

    The Lost Art of Patience in a Hyper-Connected World

    In today’s fast-paced world, patience seems to be a virtue that’s quickly fading into obscurity. Once considered a hallmark of wisdom and maturity, patience is…

  • New Release: Awedesk 1.5.2

    New Release: Awedesk 1.5.2

    Front-end signature editing, mobile app custom tab order & new “History” tab. What’s new? Editing Signatures Awedesk no longer requires access to the back-end WordPress…

  • New Release: Awedesk 1.5.0

    New Release: Awedesk 1.5.0

    The Awedesk mobile app is here! Introducing Forward To Department. What’s new? Native Mobile App The Awedesk mobile app has been released for the Apple…

  • New Release: Awedesk 1.4.0

    New Release: Awedesk 1.4.0

    Slack integration, saved tickets, mobile app beta and more. What’s new? Slack integration Slack is an amazing messaging app for teams used by hundreds of…

  • New Release: Awedesk 1.3.7

    New Release: Awedesk 1.3.7

    Quality of life release before something bigger comes out. What’s new? User preferences We added a simple User Preferences panel where they can change their…