Medium Business

Productivity and Focus

For any company, productivity and focus in customer service and communication are paramount. These elements are the linchpins of customer satisfaction and loyalty, directly influencing the company’s reputation and growth.

By maintaining a focused and productive customer communication strategy, a your company can differentiate itself in a competitive market, foster strong relationships, and build a loyal customer base that drives long-term success.

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Embrace the awe

Awedesk is committed to facilitating and addressing your business and customer communication requirements with precision and efficiency.

Focus is key

In customer service, agents concentrating solely on their departments significantly enhance efficiency and effectiveness.

Agent collaboration

In customer service, collaboration among agents is crucial for addressing multifaceted issues effectively.

At your service

Awedesk is dedicated to supporting your business by providing superior customer communication solutions.

Empower your team

Awedesk empowers customer support teams by providing them with a comprehensive and user-friendly platform to streamline their operations and enhance customer satisfaction.

Through Awedesk’s intuitive ticketing system, agents can efficiently manage and prioritize customer inquiries, ensuring that no request goes unanswered.

Our Services

We care

Make informed decisions with improvement in insights from our advanced analytics and detailed reports.

Collaboration

Your teams can easily communicate and pass tasks between each other.

Organization

Clean and clear ticket list that ensures you have the most important tasks on the top.

Customisability

Need tailor-made solution? We’ll gladly help with that. Contact us for more info.

Awedesk App

All the bells & whistles of our platform can be easily accessed on mobile, any and all of your Agents can handle any issue on the go.

Pricing

Simple pricing to fit your business. Prioritize business growth, minimize costs.

1 Site

Perfectly suited for small businesses managing a single website.

$69

/year

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5 Sites

Tailored for businesses with multiple websites or points of contact.

$169

/year

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10 Sites

Best Deal

An excellent choice for larger operations or agencies.

$269

/year

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Need more than 10 sites? Contact us.

Tailored Solutions

For medium and enterprise-level clients seeking tailored solutions, Awedesk offers bespoke development services.

By providing us with a detailed list of your unique requirements, we can craft a custom solution that aligns precisely with your business objectives.

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Frequently Asked Questions

What is Awedesk?

Awedesk is a customer relationship management solution. You can use it as a platform to organize any and all customer or partner communication between you and your team.

Is there a yearly or monthly payment?

Awedesk pricing can be found here. It’s as transparent and as easy as it can be.

How long does it take to set up Awedesk?

Literally minutes. For most solutions it will work out of the box. Adjusting it to any specific needs takes a couple of clicks and keyboard strokes.

What level of support do you offer?

Our team is available 24/7. Contact us anytime. At the same time we offer detailed documentation that will help you navigate through Awedesk’s features.

Can you set up Awedesk for me?

We encourage you to set it up yourself. It really is that easy. If you have any questions or run into any issues, please do contact us and our team will guide you. However, should you really want us to do it for you, we do offer Installation & Configuration Service.

Do I have to pay more as my team gets bigger?

No. Awedesk comes with a fixed price regardless of the size of your team. You can focus on growing your business.

What’s the difference between Awedesk SaaS and Awedesk Plugin?

Awedesk SaaS is a cloud-based service hosted on Awedesk servers. Users access it via a web browser or a mobile app without needing to install or maintain the software on their local systems. All maintenance, updates, and security patches are handled by the Awedesk team, ensuring users always have access to the latest features and improvements without manual intervention. The SaaS model allows for seamless scaling as your business grows. You can easily adjust your subscription plan to accommodate more users or additional features.

Awedesk Plugin is a software add-on specifically designed for WordPress websites. It is installed directly onto your WordPress site, making it part of your site’s infrastructure. Users are responsible for installing updates and managing the plugin, though updates will be provided by Awedesk. This requires some level of technical expertise or reliance on a web developer.

Both options cater to different needs and preferences, allowing businesses to choose the solution that best fits their operational model and technical capabilities.

Who owns the data?

For Awedesk SaaS any and all data is stored on Awedesk servers. You are the owner of this data. We take all necessary precautions to make sure the data is safe. For Awedesk Plugin, you install it on your own site(s) and control all the date. Awedesk does not have any access to that data.

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Are you ready to step up?

Provide your clients and agents with the customer contact and support solution they deserve.

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