Awedesk Blog
Keep an eye out for exclusive sales and promotions that can help you maximize your investment. We also share essential news, industry trends, and insightful tips to help you get the most out of our software.
Latest posts
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Why WordPress Site Owners Need a Proper Ticketing System
If you run a WordPress website, support often starts small.…
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Best Way to Manage Customer Support Inside WordPress
Customer support often starts in a simple way. A contact…
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How to Add a Help Desk to WordPress Without Complicating Your Site
If your website is growing, support requests usually grow with…
All posts
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New Release: Awedesk 1.1.0
Introducing new ways to securely and/or secretly share information between your Staff members and Staff members and Clients. What’s new? Private Ticket Note The Private…
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New Release: Awedesk 1.0.6
Reordering departments, better flow automation & minor interface improvements. What’s new? Reordering departments Administrators can now drag-and-drop departments to change the order. The top-most department…
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New Release: Awedesk 1.0.5
Introducing agent signatures, attachment information in email notifications, and many usability improvements. What’s new? Agent signatures Signatures are now available in Awedesk! Administrators can enable…
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New Release: Awedesk 1.0.4
Brand new rich text handling, improved email piping, and link detection. What’s new? Rich text (HTML) handling In preparation for agent signatures and rich text…
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New Release: Awedesk 1.0.3
Easy Digital Downloads integration improvements. Unified email templates & more intuitive UI. What’s new? Easy Digital Downloads Domains assigned to client licenses are now clickable…
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New Release: Awedesk 1.0.2
Multiple improvements to link handling. General usability impovements. What’s new? In this release, we focused a lot on how links work everywhere in Awedesk. First…
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New Release: Awedesk 1.0.1
Improved automation for statuses and assignees, better UI for attachments. What’s new? We added information about limits regarding the attachment sizes and types to the…
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Awe… hello there
In an era characterized by a plethora of options, individuals often encounter the phenomenon of choice overload—also known as choice paralysis or the paradox of…