Emails keep buyers informed about orders, refunds, subscriptions, invoices, dunning, and licenses.
Email Templates
AweCommerce includes templates for:
- Paid order receipt.
- Refund receipt.
- Payment failed.
- Software license keys.
- Subscription welcome.
- Subscription renewed.
- Subscription cancelled.
- Trial ending.
- Invoice issued.
- First dunning attempt.
- Final dunning notice.
- Dunning recovered.
Configure Sender
1. Open AweCommerce, then Settings. 2. Open Email settings. 3. Set sender name. 4. Set sender email. 5. Set reply-to email. 6. Set support email. 7. Save.
Edit A Template
1. Open AweCommerce, then Emails. 2. Choose a template. 3. Review the default subject. 4. Review the default body. 5. Add override text if needed. 6. Preview. 7. Send a test email. 8. Save.
Reset A Template
1. Open Emails. 2. Choose the template. 3. Use Reset. 4. Confirm it returns to the default. 5. Send a test.
Email Testing Checklist
Before launch, test:
- Order receipt.
- Refund receipt.
- Failed payment.
- Subscription welcome.
- Subscription cancellation.
- Invoice email.
- License key email if selling software.
- Payment recovery email if selling subscriptions.
Admin Notifications
Notifications appear in admin areas for important store events.
Admins can:
- Review notifications.
- Filter by severity.
- Dismiss notifications.
- Bulk dismiss notifications.
Severity levels include:
- Information.
- Success.
- Warning.
- Error.