The Account page is where customers manage purchases.
Sign In
1. Open Account. 2. Sign in with the account linked to your purchase. 3. If you do not have a password, use the store's password reset flow. 4. After signing in, return to Account.
Account Sections
You may see:
- Overview.
- Profile.
- Billing.
- Subscriptions.
- Orders.
- Downloads.
- Licenses.
- Invoices.
Overview
Overview can show:
- Active subscriptions.
- Next billing date.
- Order count.
- Downloads.
- Licenses.
- Payment methods.
Orders
Open Orders to see:
- Order history.
- Order status.
- Products purchased.
- Totals.
- Related invoices.
Account Not Showing Purchases
If Account does not show your purchases:
1. Confirm you are signed in. 2. Confirm you used the same email address as checkout. 3. Contact support and provide order email.